Lorghic Sdn. Bhd.
Lorghic Sdn. Bhd. respects your privacy and is committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 of Malaysia ("PDPA"). This Privacy Policy explains what personal data we collect, how we use and protect it, and the choices and rights you have.
This Policy forms part of, and should be read together with, our Terms and Conditions. By using our websites, products, and services, you consent to the collection, use, disclosure, and processing of your personal data as described here.
This Policy is issued by Lorghic Sdn. Bhd. (Company Registration No. 202301003572 (1497491-V)), a company incorporated in Malaysia with its registered office at B423-B433, Lot 11054, Tower B2, Level 4, iCom Square, Jalan Pending, 93450 Kuching, Sarawak, Malaysia ("Lorghic", "we", "us", or "our"). For the purposes of the PDPA, we are the data user in respect of the personal data we process about you.
This Policy applies to personal data we collect through our websites (including lorghic.com and academy.lorghic.com), our products and services (including Build Your Algo, TVMT, and Lorghic Panel), and our communications with you, whether you are a visitor, registered user, customer, or prospective customer.
Depending on how you interact with us, we may collect the following categories of personal data:
You are not obliged to provide personal data, but if you choose not to provide data that is necessary, we may be unable to provide some or all of our products or services to you.
We collect personal data: (a) directly from you, when you register, purchase, complete a form, or contact us; (b) automatically, through cookies and similar technologies when you use our websites; and (c) from third parties, such as payment providers and analytics or hosting service providers acting on our behalf.
We process your personal data for the following purposes:
We process your personal data on the basis of your consent, which you give by using our services and providing your data to us, and on other lawful bases permitted under the PDPA, including where processing is necessary for the performance of a contract with you, for compliance with a legal obligation, or for our legitimate interests in operating our business. You may withdraw your consent at any time, as described in section 13, although this may affect our ability to provide our services to you.
We do not sell your personal data. We may disclose your personal data to:
Some of our service providers (for example, hosting, payment, and communications providers) may store or process personal data on servers located outside Malaysia. Where we transfer your personal data outside Malaysia, we take reasonable steps to ensure it is protected to a standard consistent with the PDPA and is processed only for the purposes set out in this Policy. By using our services, you consent to such transfers.
Where you have consented, we may send you marketing communications about our products, services, and offers. You may opt out at any time by using the unsubscribe link in our emails or by contacting us at [email protected]. We will stop sending you marketing communications upon your request, in accordance with the PDPA.
We take reasonable organisational, technical, and physical measures to protect personal data against loss, misuse, unauthorised access, disclosure, alteration, and destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential.
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including to provide our services, comply with our legal, accounting, and regulatory obligations, resolve disputes, and enforce our agreements. When personal data is no longer required, we will take reasonable steps to delete or anonymise it.
Subject to the PDPA, you have the right to:
To exercise any of these rights, please contact us using the details in section 17. We may need to verify your identity before responding, and we may charge a small fee for data access requests as permitted by the PDPA. We will respond within the period required by law.
Our services are intended for users aged 18 and above. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so we can take appropriate action.
Our websites and services may contain links to third-party websites and platforms, including TradingView, MetaTrader, brokers, and payment providers. This Policy does not apply to those third parties, and we are not responsible for their privacy practices. We encourage you to review their privacy policies.
We may update this Policy from time to time. When we do, we will revise the "Last updated" date above and, where appropriate, provide additional notice. Your continued use of our services after a change takes effect constitutes your acceptance of the revised Policy.
If you have any questions about this Policy, or wish to exercise your rights, please contact us:
Lorghic Sdn. Bhd. (Company Registration No. 202301003572 (1497491-V))
B423-B433, Lot 11054, Tower B2, Level 4, iCom Square, Jalan Pending, 93450 Kuching, Sarawak, Malaysia
Hotline: +6016 960 2998
Email: [email protected]
Website: lorghic.com
This Policy is provided in English. If it is translated into another language and there is any inconsistency, the English version shall prevail.